Privacy Policy

a. Personal Information:
We collect personal information that you provide directly to us, such as your name, email address, phone number, billing and shipping addresses, and payment details. This information is gathered when you:

• Place an order on our Site

• Sign up for our newsletter or other communications

• Contact us with inquiries or requests

• Participate in surveys, contests, or promotions

b. Non-Personal Information:
We may collect non-personal information about your use of our Site, including IP addresses, browser types, pages viewed, time spent on the Site, and other technical data. This data helps us improve the functionality and user experience of our Site.

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze usage, and improve our services. You can manage or disable cookies through your browser settings, although some features of the Site may be limited if cookies are disabled.

We may use the information collected for purposes such as:

• Processing and fulfilling orders: Managing your purchase, delivering items, and providing related customer support.

• Improving our services: Using analytical insights to enhance our Site’s functionality and user experience.

• Communicating with you: Sending you updates, promotional offers, and relevant information about our products, with your consent where required.

• Compliance and protection: Safeguarding the integrity and security of our Site, complying with legal requirements, and protecting against fraudulent activity.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with third-party companies to assist in fulfilling orders, processing payments, managing deliveries, and sending communications. These companies are authorized to use your information only as needed to provide these services.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction, subject to confidentiality agreements and legal requirements.

Depending on your location, you may have rights regarding your personal information, including:

• Access and Correction: Requesting access to and correction of the personal information we hold about you.

• Data Portability: Requesting a copy of your data in a commonly used, machine-readable format.

• Deletion: Requesting the deletion of your personal information, subject to certain exceptions.

• Marketing Communications: Opting out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the information below.

We take data security seriously and implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online system is completely secure; therefore, we cannot guarantee absolute security.

Our Site is intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to and processed in the U.S. where privacy laws may differ from your location. By using our Site, you consent to any transfer of your information to the U.S. and its handling as described in this policy.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent modifications. We encourage you to review this policy regularly to stay informed about our data practices.

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

• Email: info@sakuraandclay.com

• Mailing Address:
  Sakura & Clay
  [Street Address]
  Pleasanton, CA, 94566
  USA

Thank you for trusting Sakura & Clay with your personal information. We are committed to protecting your privacy as you explore and enjoy our fine Japanese pottery.